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Understanding OKX's Security Fund
Understanding the OKX Security Fund As a digital asset exchange offering leveraged products, OKX is committed to maintaining a stable and fair trading environment. A key component of our risk architecture is our Security Fund. This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on Mar 25, 2026Updated on Apr 21, 2026FAQ4What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ22How do I secure my account after detecting unusual activity?
> Enter the Security Center Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.Published on Mar 21, 2025Updated on Feb 12, 2026FAQ33How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ18,394How do I check if an email is officially from OKX via EML file?
Whether a faked email is delivered, rejected, or sent to the spam folder depends on the security settings of the recipient's email provider.If the email provider has strict security policies (e.g., Gmail, Outlook) The system will check SPF, DKIM, and DMARC records.Published on Nov 24, 2025Updated on Mar 4, 2026FAQ16What can I do if my device is running in an unsafe environment?
While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing. You are advised to address any issues in your device environment to ensure that the OKX app is used in a secure environment, helping to prevent potential asset theft or loss.What is an anomaly in your device's operating environment?Published on Jan 19, 2023Updated on Feb 12, 2026FAQ300How do I create passkeys? (web)
Find Passkeys in the security center and select Set up 5. Select Enable passkeys and complete the security verification 6.Published on Jan 19, 2025Updated on Feb 9, 2026FAQ2How do I create passkeys? (app)
Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5. Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6.Published on Aug 16, 2023Updated on Apr 20, 2026FAQ13,066How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on Mar 24, 2026FAQ400How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your setup key during setup. If you change or lose your phone, you may not be able to log in without it. For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on Aug 29, 2023Updated on Apr 16, 2026FAQ16,161How to stake and redeem ETH with EigenLayer?
EigenLayer restaking allows you to use the staked ETH and secure additional decentralized networks, enhancing both security and potential rewards.How do I stake ETH on Eigenlayer?Published on Jul 14, 2025Updated on Nov 17, 2025FAQ2How do I update my authenticator app?
Select Security verification unavailable to start reset your authenticator app. Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on Aug 1, 2024Updated on Mar 16, 2026FAQ188How do I activate my Pay?
This wallet keeps you in control by requiring your approval for every transaction, adding an extra layer of security. It also allows you to seamlessly send and receive USDG, USDC, and USDT across the X Layer network. Sending via X Layer incurs no additional fee. To enhance security, Pay incorporates advanced technologies such as passkeys, multi-signature authorization, and ZK Email recovery, ensuring you retain full control over your funds.Published on Feb 11, 2026Updated on Mar 11, 2026FAQHow do I add my emergency contact?
This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact. Introduction to emergency contact and to proceed further, select Add emergency contact Enter contact details.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ269How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 2025FAQ29